According to Nic Palmer, head of customer architecture for international at Elastic, AI workflows are crucial for modern enterprises.
However, they often focus too much on the model layer, and failures typically arise from weak infrastructure rather than weak models.
A failure in AI workflow may be a consequence of a ‘hope-flow’.
If a workflow cannot be seen, controlled, or adapted from end-to-end, it cannot be expected to be resilient.
As Palmer notes, when something breaks, especially at critical times, relying on hope is not a viable solution.
Elastic is a company known for its open-source platform that powers search, observability, security, and wider functions.
Author's summary: AI workflows require robust infrastructure.