DBS Recognised as World’s Best AI Bank
Global Finance’s 2025 awards acknowledged DBS’ long-term work in using AI to enhance both banking services and employee growth.
Global Finance has named DBS the World’s Best AI Bank for 2025 in its inaugural AI in Finance Awards, recognising the bank’s progress in applying artificial intelligence across its operations.
- Best Corporate/Institutional AI Bank
- Best Enhanced Customer Experience in the consumer AI banks global sub-category
Since beginning its AI journey in 2014, DBS has made significant investments in its technology platforms, processes, and workforce to scale AI across the organisation.
These efforts aim to enhance customer experience and employee productivity through wider use of AI-driven tools.
Author’s summary: DBS wins World’s Best AI Bank award.
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