News from October 30, 2025

AI is just an instrument in your CX symphony - how to conduct it well, according to NiCE analysts

2025-10-30 — ZDNET

AI in Customer Experience: Orchestrating a Symphony According to NiCE analysts, AI is just an instrument in the CX symphony, and its effective use requires intelligent orchestration.

Why China’s “Taiwan Reunification” Shibboleth Is a Hoax

2025-10-30 — Hudson Institute

Why China’s “Taiwan Reunification” Shibboleth Is a Hoax China’s “reunification” slogan is a hoax sustained by fear, ideology and deception…

Bank of America now controls half of all local deposits in latest FDIC rankings - Richmond BizSense

2025-10-30 — Richmond BizSense

Bank of America's Dominance in Local Deposits Bank of America has surpassed a significant milestone, controlling over 50% of all local dep…