Salesforce has announced a new release of Agentforce, called Agentforce 360, which provides a platform for building, deploying, and controlling agents to power the agentic enterprise, with Slack as the front end.
“[Customers] are stuck in what I call ‘pilot purgatory’,” said Srinivas Tallapragada, Salesforce president and chief engineering officer.
Agentforce 360 aims to give teams the fastest path from AI prototypes to production-scale agents, uniting humans, agents, apps, and data. The new release will be showcased at the company’s annual Dreamforce conference.
Unites humans, agents, apps, and data to provide value from AI investments.
Author's summary: Salesforce updates Agentforce with Agentforce 360 for AI-powered enterprises.