Nearly 600 customers in the Moss Park area have been without electricity since 8:11 a.m. Wednesday due to an underground cable fault, according to Toronto Hydro.
Toronto Hydro initially aimed to restore power by 8:30 a.m. Thursday, then revised the estimate to 11:30 a.m., before updating it again to 3:00 p.m.
“As our crews continue underground repairs, we’ve identified that the cable fault causing this outage appears to be the result of a suspected third-party dig-in at an active construction site in the area,”
The utility clarified that this damage was unrelated to Toronto Hydro activities but harmed their infrastructure.
The repair process is described as “complex and time-consuming” due to the fault's location. It involves carefully identifying, fixing, and testing the damaged infrastructure before restoring service.
“The damage caused by the third-party contractor is extensive, with the dig-ins occurring in multiple spots,”said Toronto Hydro, emphasizing the scale of the damage caused by outside contractors.
Toronto Hydro communicated updates regularly via social media as repairs proceed.
The Moss Park power outage stems from extensive underground cable damage caused by third-party construction work, leading to a complex repair expected to conclude by Thursday afternoon.